The College was one of the first higher education institutions in Oman to establish a quality assurance directorate. The Directorate of Quality Assurance (QA) was set up in May 2000 and has firmly established comprehensive quality assurance policies and procedures that are detailed in the Quality Assurance Manual (QAM). The directorate develops, implements and monitors the strategies, processes and procedures that govern all academic and support functions in the College. It works closely with all Academic Faculties to monitor and enhance the quality of the students’ learning experience and academic standards.
The Quality Assurance Committee has the responsibility for monitoring and reviewing the quality assurance systems and procedures. The committee comprises the Head of Quality Enhancement, Faculty Directors and Coordinators for QA from each Faculty, the Associate Dean for QA and the Dean. The Faculty Boards of Study and Programme Committees have an important role in identifying and discussing quality issues within each faculty.
The College's quality assurance and enhancement measures include:
- External Examiner System for moderation of assessments and marking; verification of standards.
- Internal moderation of assessments and marking to ensure consistency of approach and transparency.
- Chairing of undergraduate Examination Boards by University of Bedfordshire.
- Annual programme and faculty monitoring.
- Student Representation in committees.
- Student Feedback on Teaching and Learning.
- Performance Indicators.
- Peer review of teaching.
- Annual Staff Performance appraisal.
- Academic Advising system.
- Internal and external programme validation and review stages.
- An Intranet site for use by teachers to share good practice.
- Module Reports produced at the end of each semester.
- Online Induction for new staff.
- Personal mentor allocation for new staff members
- Staff Satisfaction Questionnaire.
All academic programmes are approved after a strict and thorough process of internal and external validation. Every four years, Majan revalidates its programmes where programme teams update the curricula and incorporate feedback from a variety of sources, particularly students, industry, employers and external examiners.